If you have any issues with any of these subjects, contact our Customer Service Area through our Website (www.delie.com), in our Customer Service line (385)-305-8531, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m., or through our email delieusa@outlook.com to assist you with any questions or concers. Find all the information on www.delie.com and on our social networks: Twitter, Facebook and Instagram.
Find all the information on www.delie.com and on our social networks: Twitter, Facebook and Instagram.
Buying on our Website www.delie.com is very easy.
Search for the product by browsing our Website www.delie.com in any of the Menu categories, or use the search bar.
Click the "Buy" button to access the product features.
Select the size, color and quantity you want. Add it to your shopping cart by clicking the "Add to bag" button.
Keep browsing the Website (www.delie.com) to select more products.
Go to the "Shopping Bag" at the top right of the page and confirm the product or products you are going to buy.
Click on “FINISH PURCHASE”.
Enter your email and click CONTINUE.
Ingresa toda la información requerida y da clic en CONTINUAR.
Choose the payment method you want:
Credit card/debit card.
Check the confirmation message of your purchase and wait for the confirmation email.
Receive your order at the door of your home and office.
Click BUY NOW to finalize your purchase.
Enter www.delie.com in the browser of your Smartphone and you will be directed to our mobile version where you can buy the entire product portfolio available in our virtual store.
Shopping at www.delie.com is completely safe, it is also easy and fast. Our VTEX e-commerce technology platform and our payment ally Place to Pay are PCI DSS certified for the secure handling of credit card information. Additionally, in our privacy policy you can consult the handling of your personal data.
Use the Size Guide table in which the size is determined according to the contour of the chest, hip and height. Remember that your size may vary depending on the brand.
On our Website (www.delie.com) you can pay with:
Credit card: Visa, American Express, Master Card, Discover
You can pay with 2 different credit cards or use a voucher or coupon and pay the surplus through a PSE credit or debit card. However, you cannot use two other means of payment for the same purchase.
Before finalizing the purchase, make sure that you have entered your credit card information correctly, including card name, card number, expiration date and security code.
If you have a "Discount Coupon", at the time of your purchase enter the code in the field that says "ADD DISCOUNT COUPON" and click ADD. Automatically the value that applies according to the coupon will be discounted in the total value of the purchase. Write the code correctly; uppercase, lowercase and numbers.
The value of all the products you see in our virtual store does not include the tax value, this is reflected on at the checkout page.
No, in Delié you will be able to see in a separate line item the cost of shipping in the shopping cart. You should bear in mind that this cost varies according to the size of the product, due to weight of said item, and the place where you want us to send your order.
Through our Website (www.delie.com) and our social networks: Facebook, Twitter and Instagram.
On our Website (www.delie.com) enter your e-mail in the "Subscribe to our Newsletter now" section.
Delivery time is 3 to 5 business days depending on the city where you expect your order. When you fill out the shipping information, select the delivery city and the estimated delivery time will appear there.
In "My Orders", at the top right of the page, or contact us through our Website (www.delie.com), in our Customer Service line at 503-886-8997, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m. EST
Contact our Customer Service Area through our Website (www.delie.com), in our Customer Service line at 503-886-8997, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m. EST, or through our email delieusa@outlook.com. Keep in mind that after the product is invoiced or shipped, no change of address can be made.
If you are not to receive your order, the carrier may leave it with any person of legal age who is at the registered address. If there is no one to receive the order, a new delivery attempt will be made the next business day. The carrier will make up to 2 delivery attempts before being returned to our warehouses.
Contact our Customer Service Area through our Website (www.delie.com), in our Customer Service line at (503-886-8997, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m. EST, or through our email delieusa@outlook.com. You should take into account that the information to track your order may take 24-48 hours after you have received the shipping confirmation email. If more than 48 hours have passed and you still cannot track your order, contact us.
Contact our Customer Service Area through our Website (www.delie.com), in our Customer Service line at 503-886-8997, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m. EST, or through our email delieusa@outlook.com. Due to health hazards and safety, as our items are considered intimate apparel, if items are returned with signs of being worn, the item will not be accepted for return as we give you peace of mind all items received are in brand new conditions.
We do not make changes, but you can request the return of your product according to the terms established in our return policy that you can consult here.
To make a return or exercise your right of withdrawal and receive your money back you have up to 5 business days after receiving your purchase. Check our Return Policy.
Contact our Customer Service Area through our Website (www.delie.com), in our Customer Service line at 503-886-8997, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m. EST, or through our email delieusa@outlook.com.
In accordance with the right of withdrawal established by law 1480 of 2011 art. 47, the maximum term to exercise this right is 5 business days from the delivery of the product. The product must be returned in the same conditions in which you received it.
To manage the return of your product, contact our Customer Service Area through our Website (www.delie.com), in our Customer Service line at 503-886-8997, in our Chat from Monday to Friday from 10:00 am to 5:00 p.m. EST, or through our email delieusa@outlook.com.
